Language Factory

www.languagefactory.org.au

Language Factory, a social enterprise of Infoxchange Australia, is a community resource that aims to provide affordable and responsive interpreting and translation services to diverse sectors of the community; government, non-government and community organisations.

Language Factory utilises accredited interpreters and translators and the in-house skills of residents living in public housing to provide our community language services, generating employment and learning opportunities for disadvantaged communities through the partnership of agencies and community resources.

Language Factory depends on a pool of highly qualified and experienced interpreters and translators accredited by NAATI.

These professionals are chosen based on their level of commitment to and understanding of community development. Having already worked with us via community development and government agencies, our interpreters and translators are well placed to provide an accurate and timely service.

Significantly, we use identified skilled public housing residents with a fluency in their native tongue and English to interpret for some community sessions and translate community-related documentation.

Language Factory's social outcomes revolve around partnering with residents of public housing by channeling their linguistic and community-related skills and providing a pathway to interpreting, translation, and bilingual community worker employment opportunities.

Language Factory, in turn, will develop a language service pool to the changing needs and demography of the Australian culturally and linguistically diverse society.
Accredited interpreters and translators work with public housing residents proficient in a range of more than 30 languages other than English to provide:

• On-site interpreting, for face-to-face sessions and meetings, from one-on-one to group settings.
• Translation services, for written information such as community surveys, service-related documentation, sports events and booking forms.

Language Factory will work to understand a group’s particular approach to community development, to provide the highest quality of interpreting and translation services so that linguistically diverse communities are up to date with all the necessary information needed to participate in community decision making and in creating vibrant spaces for themselves.

Language Factory breaks down one of the biggest obstacles citizens face when trying to access essential community services: the language barrier.

The capacity to participate in local activities and receive community information is a requirement of any democratic society. Much of this information is not available in languages other than English, whether it is written or spoken.